Our customer service team will assist you with order inquires, delivery questions, returns and exchanges.
- Warranty cases please file here.
- Return cases please file here.
- General inquires please call us or send a message below.
Customer Service APAC
Contact us via email at email@example.com or call us on:
Australia freephone: 1800870615
New Zealand freephone: 0800203131.
Hours: 8.30am-5pm NZST Monday-Friday (excl NZ Public Holidays)
Monday is our busiest day of the week. Please consider calling Tuesday - Friday to get through to an expert faster.
Messages received before 1400 NZT Monday-Friday (excl NZ public holidays) are usually responded to the same day. Messages received after this time will be responded to the next day.